Terms and Conditions for London Furniture Restoration Co.
These Terms and Conditions govern your use of the services provided by London Furniture Restoration Co., located at 14 Regent Street, Westminster, London, Greater London, SW1Y 4RX, UK. By engaging our services, you agree to be bound by these terms.
1. Services Offered
London Furniture Restoration Co. specializes in various furniture repair and restoration services, including but not limited to:
- Antique furniture repair
- Upholstery services
- Wood finishing
- Custom furniture modifications
- Re-gluing and structural repairs
- Scratch and dent removal
- French polishing
- Veneer repair
2. Estimates and Quotations
All estimates provided for services are based on the initial assessment of the furniture's condition. The final cost may vary if unforeseen issues or additional repairs are discovered during the restoration process. Any significant changes to the scope of work and associated costs will be communicated to you for approval before proceeding.
Estimates are valid for a period of 30 days from the date of issue, unless otherwise stated.
3. Project Timeline
Project timelines are estimates and depend on the complexity of the work, availability of materials, and our current workload. We will strive to complete services within the agreed-upon timeframe and will inform you promptly of any significant delays.
4. Payment Terms
A deposit may be required before work commences, particularly for projects requiring custom materials or extensive labor. The remaining balance is due upon completion of the work and before collection or delivery of the furniture. We accept various payment methods, which will be specified on your invoice.
Late payments may incur additional charges, as outlined on your invoice or a separate agreement.
5. Client Responsibilities
Clients are responsible for providing accurate information about the furniture's history and any known defects. While we take utmost care, clients should understand that restoration of vintage or antique items may reveal inherent weaknesses or previous repairs that were not visible initially. We will communicate any such discoveries and recommend appropriate solutions.
6. Care of Items
London Furniture Restoration Co. exercises extreme care in handling all furniture entrusted to us. While in our possession, items are insured against loss or damage. However, we are not responsible for damage caused by inherent defects in the furniture or materials provided by the client, or for normal wear and tear.
7. Warranty and Guarantees
We stand by the quality of our workmanship. Specific warranties for services performed will be discussed and agreed upon prior to commencing work, and will be outlined in your service agreement or invoice. Our guarantee covers the quality of the repair or restoration work itself, not the inherent durability of the original furniture or materials.
8. Photography and Promotion
We reserve the right to photograph furniture before, during, and after the restoration process for internal records, quality control, and for use in our promotional materials (e.g., website, social media, portfolio), unless you explicitly request otherwise in writing.
9. Collection and Storage
Upon completion of work, clients will be notified to arrange collection or delivery. Furniture not collected within an agreed timeframe (typically 7 days unless otherwise arranged) may be subject to storage fees. Unclaimed items after a prolonged period and repeated attempts at contact may be disposed of or sold to recover costs, following appropriate legal procedures.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Information
If you have any questions or concerns regarding our services or these Terms and Conditions, please contact us at:
London Furniture Restoration Co.
14 Regent Street,
Westminster, London, Greater London, SW1Y 4RX,
UK